About

I’m an infrastructure engineer. I live near Lansing, MI. I am particularly interested in Resilience Engineering when applied to complex infrastructure systems. I’ve been blessed to work on some relatively large platforms including EngineYard, Heroku, GitHub, Simple (RIP), and VMware Tanzu.

I am also interested in the intersection of complex systems and humans in the area of incident management. I have developed a system called the Incident Complexity Framework and am working on a book and training course for helping companies apply incident management practices. I gave a talk about an early version of this system at Monitorama in 2015. You can view that here.

Outside of computers I imagine a world where technology is used to benefit people and not consume the world in greed. Unfortunately we are a long way from this happening. Ultimately, I think software should compliment human driven progress and not overwhelm it.